Refund Policy
Last updated August 2026
We work with a range of experience providers across Dubai, so refund and cancellation policies may vary depending on the event or activity.
Cancellations
Each experience has its own cancellation policy, which will be shown before you complete your booking. Please review this carefully, as some experiences may be non-refundable or require advance notice to cancel.
Refunds
Where refunds are allowed, they will be processed according to the experience provider’s policy. Once approved, refunds will be issued to your original payment method within a reasonable timeframe.
Changes & rescheduling
Some experiences may allow date changes or rescheduling. This depends on the provider and availability. Details will be provided at the time of booking.
No-shows
If you do not attend your booked experience, refunds are typically not provided.
Third-party responsibility
All experiences are hosted by third-party providers. While we curate and list these experiences, the provider is responsible for delivering the service, including their cancellation and refund terms.